MIAMI VALLEY — Several Wright-Patt Credit Union (WPCU) customers saw extra charges coming out of their accounts and costing them money.
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As reported on News Center 7 Daybreak and 6:00, some customers noticed they were charged twice on their WPCU accounts.
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A retired man told News Center 7 that he was charged $150 twice for his Amazon Prime Subscription.
“If you take my little bit of money and add it to everybody else’s, it got zapped. You know, who’s somebody who’s making money on all that? This money’s floating somewhere, and that just ain’t fair,” said Tim Motko.
He said that he is retired and the missing money puts a strain on his budget.
“I knew something was wrong. So right away I thought it was Amazon. So I called them and talked to them for quite a while, and they tracked it down. They told me that no, we only got one payment of $149,” he said.
The credit union told News Center 7 that this is a Visa issue and it’s affecting financial institutions across the country.
Visa has acknowledged the problem, but said it’s complex.
News Center 7 asked Visa to provide a timeline on when people can get their money back.
Visa responding in a statement writing “We have resolved an issue that caused a small number of duplicate transactions between April 11 and 12 for some cardholders. We have provided clients with details to help them correct duplicates.”
News Center 7’s Xavier Hershovitz says if you see double charges on your account, contact your bank or credit union.
We will continue to follow this story.
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