MONTGOMERY COUNTY — A couple said they don’t know if they will have a place to live next month due to their electric bill.
[DOWNLOAD: Free WHIO-TV News app for alerts as news breaks]
As reported on News Center 7 at 11:00, John and Thersine Beatty said they got an AES Ohio bill for almost $1,000 after getting a zero-dollar balance for months.
“He was stunned with it and it’s just outrageous,” Thersine said.
TRENDING STORIES:
- Man steals $10K worth of University of Cincinnati apparel after breaking into arena, court docs say
- Man accused of shooting 1 during apparent drug deal facing attempted murder charge
- Longtime area businessman, founder of popular garden center dies at 90
They moved into their Montgomery County apartment in January and realized they weren’t getting charged for their utilities.
John said when he called AES Ohio, they said he didn’t have a balance.
He called back every month until June.
“I keep telling them, ‘Why is that?’ I should have a balance. I should have a bill to pay. But they keep on saying I have no balance,” John said.
John added that the company told him to make a payment, as if he had a bill.
AES Ohio told News Center 7 the same thing over the phone Tuesday evening.
“I’m not going to pay for something (that) I don’t know what I’m paying for. I mean, it says zero. How do I know if that money will go to my account?” John said.
Their first bill came in July.
“In six months, I haven’t paid. You sent me a bill, you said I owe zero, you know. So I told him I’ll send what I can,” John said.
He said he paid $150 in July and $150 in August.
On Monday, the couple got a letter from AES. It said their power would be shut off because they still owe $750.
To prevent that from happening, they would need to pay more than $150 by Sept. 17.
John said he doesn’t get paid until Sept. 18, and not having electricity goes against their lease.
“If I lose it, I could get kicked out. That’s breaking my legs,” John said.
News Center 7 reached out to AES Ohio, but was asked to give specific customer information to look into this couple’s account. By the time we were able to provide it, the customer center had closed.
AES Ohio said it will continue its investigation on Wednesday.
News Center 7 will continue to follow this story.
[SIGN UP: WHIO-TV Daily Headlines Newsletter]
©2025 Cox Media Group
